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EN 14012:2019In force

EN 14012:2019 — Postal services — Quality of service — Complaints handling principles

EN 14012:2019Applies from 2004-01-01 SaveOfficial source

Summary

EU harmonised standard EN 14012:2019: Postal services — Quality of service — Complaints handling principles.

Scope

EU harmonised standard (OJ citation) — Postal services — Quality of service — Complaints handling principles.

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